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Capturing Experiences

Connecting Customers and Clients

Easy For Your Customers

In the early days of our panel, we became dissatisfied with the existing community software in the market and found the prices too expensive.  In 2012, we began building our own online community software.

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Survey

Simple & Complex

Our survey editor is easy to use. Simply drag or click the question types you want. Create simple and complex skip logic and/or masking.

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Discussion

Group & Private

Gather feedback in a group discussion. Users can respond to the moderator as well as other users, creating group synergy.

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Personalized Branding

Easily customize your community with your logos, colours, and imagery. Your respondents expect well designed sites, and we help you deliver.

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Mobile discussions
Holding Phones

Email Campaigns

Invite members to discussions and surveys through email. Community managers can plan ahead and schedule email communications with members on a date and time they choose.

Flexible services when you need them

Flexible services when you need them

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Reporting

Use Dashboard to analyze and understand your audience. Export quantitative findings to Excel or SPSS. Export qualitative findings to PPT, Word, or Excel. 

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Create Audience Segments

User groups are a great way to test company ideas. Create audience segments automatically based on personal information, or from survey answers and behavior.

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Quick Polls

Test ideas instantly with your community members.  

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WHAT PEOPLE SAY

"Thank you - this was a great experience!"

Comments: Great project and product - Cheers! Dylan

Pros: - Data was gathered quickly
- Good value for the project
- Customer service was spectacular
- Relatively easy to use and looks clean and professional

 

Cons: Everything was great - the only constructive feedback I have is that the "back-end/client-side" is not super intuitive... However, the user side is clean, functional and has great features!

 

—  Dylan C. Market Analyst

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News

 

Let your members in on what you've learned and increase engagement. Your newsfeed is a great place to share community content. 

Reward Participation

 

Using points is a proven method to retain members and increase participation. Our built in rewards system allows members to collect points for each activity they complete. Members can easily convert those points to a payment method of your choosing.

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Consent

 

Community members must consent to be contacted when they sign up. Members can also change settings for how and when they are contacted.

Ready to get started?

Learn how online communities have helped organizations like yours:

Anti-Bullying Consultation

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SGI Connect Online Community

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Online Diary Study

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Case studies
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