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    When an Airline is Good at Bad Customer Service
    evangoodfellow
    • Dec 29, 2021
    • 2 min

    When an Airline is Good at Bad Customer Service

    300
    Silence is Golden
    Insightrix Communities
    • May 31, 2021
    • 2 min

    Silence is Golden

    283
    Creating Understanding Around AI
    Insightrix Communities
    • May 31, 2021
    • 2 min

    Creating Understanding Around AI

    130
    And the Award for Worst Rated Award Show goes to...
    Insightrix Communities
    • May 6, 2021
    • 3 min

    And the Award for Worst Rated Award Show goes to...

    303
    Advertising Playing Catch-up with Podcasts
    Insightrix Communities
    • May 3, 2021
    • 2 min

    Advertising Playing Catch-up with Podcasts

    60
    When your Staff Want to Move on to Bigger and Brighter
    Insightrix Communities
    • Apr 26, 2021
    • 3 min

    When your Staff Want to Move on to Bigger and Brighter

    210
    Understanding Experience Data
    Insightrix Communities
    • Apr 25, 2021
    • 2 min

    Understanding Experience Data

    191
    What is your company known for?
    Insightrix Communities
    • Apr 5, 2021
    • 3 min

    What is your company known for?

    170
    WOW Your Customers!
    Insightrix Communities
    • Apr 5, 2021
    • 2 min

    WOW Your Customers!

    80
    An Introduction to AB Testing
    Insightrix Communities
    • Mar 23, 2021
    • 2 min

    An Introduction to AB Testing

    120
    Creating a Good Survey
    Insightrix Communities
    • Mar 23, 2021
    • 2 min

    Creating a Good Survey

    150
    Capturing Customer Feedback
    Insightrix Communities
    • Mar 14, 2021
    • 2 min

    Capturing Customer Feedback

    90
    Agile but Customer Dependent
    Insightrix Communities
    • Mar 14, 2021
    • 2 min

    Agile but Customer Dependent

    70
    How Quickly Things Change
    Insightrix Communities
    • Mar 5, 2021
    • 2 min

    How Quickly Things Change

    10
    When Time Threatens Research
    Insightrix Communities
    • Mar 3, 2021
    • 2 min

    When Time Threatens Research

    30
    Is Mystery Shopping Still Valid?